In the 2009 version of BlueChart g2 and g2 Vision, changes in the production process resulted in the current issues.
Has Garmin determined the cause of the errors? However, we cannot be certain that these issues won't manifest themselves elsewhere, which is why we've instituted a worldwide recall of BlueChart g2 and g2 Vision v2009. We are aware of specific reports within the waters along the coast of Sweden and Denmark. That announcement took place on Jafter the proposed recall notice was notified to the applicable product safety regulatory agencies.Īre these errors prolific, or concentrated in one area? We investigated these reports and out of an abundance of caution, we decided to stop selling BlueChart g2 and g2 Vision v2009 and issue a worldwide recall on June 2, 2009. Garmin was made aware of these issues during the last week of May. When did Garmin become aware of these issues? Garmin apologizes for this inconvenience and is working diligently to ensure that boaters can rely on future versions of BlueChart.Īny boater that is running BlueChart g2 or g2 Vision v2009 data cards is subject to this global recall. Affected customers may contact their retailer or Garmin directly at 1-80.
Any boater who owns BlueChart g2 or g2 Vision v2009 will be given a replacement traditional BlueChart card or g2 Vision card v2008.5 (dated July 2008) free of charge and will also receive the 2009 card free of charge when it is re-released. In certain waters, there are inaccuracies and/or omissions in the way that this specific version of charting represents depth contours and depth areas, resulting in the depiction of water depth as deeper than the actual depth under certain display conditions.īoaters should not use BlueChart g2 or g2 Vision 2009 data cards, dated March 2009, for navigation. Out of an abundance of caution, Garmin has voluntarily chosen to globally recall its 2009 version of BlueChart g2 and g2 Vision data cards. The contact links and email addresses in the below have been removed.īlueChart g2 and g2 Vision Data Card Version 2009 Recall FAQ I can't post links yet, so do a Google search for "bluechartrecall" or the title of this post.
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